Business Over Breakfast

Business Over Breakfast has wrapped up. Thank you to our presenters, panelists, and attendees for a wonderful morning of conversation and connection.

Business Over Breakfast 2026


Breakout Session:

The Six Elements Every Strong Company Gets Right (And What We’ve Learned Along the Way)

Curious how real businesses apply the ideas from the book Traction: Get a Grip On Your Business™ to improve focus, alignment, and execution? Join us for an interactive session led by two local business owners who will share how they have used the Entrepreneurial Operating System (EOS™) as a framework to bring more clarity to teams, strengthen internal operations, and create healthier business rhythms over the past two years.

We’ll walk through the six core components of EOS — Vision, People, Data, Process, Issues, and Meetings — and discuss practical tools and habits that companies of all sizes can adapt. The goal is to provide insight, real-world examples, and takeaways you can apply in your own business, whether you choose to use EOS or simply want new ideas to improve how your company runs.

This session is designed for business owners, general managers, and department heads — really anyone responsible for leading people, driving results, and strengthening organizational performance. Whether you oversee a small team or an entire company, you’ll gain practical insight into how stronger alignment, clearer accountability, and consistent operating rhythms can elevate both team health and business outcomes. If you are looking for ways to improve focus, enhance execution, and build a more cohesive leadership team, this conversation will offer a relevant, actionable perspective.

Presented by Kim Allen, co-owner of iTrip Vacations Aspen Snowmass, and Candace Cross, owner of CC Management Services

Breakout Session:

Becoming A Guest Service Guru

Gain insights into five-star success stories and how they can apply across all business genres. In this interactive session we look behind the scenes and explore how to build a business that excels, discovering the elements essential for longevity at the top of any market.

Blending a deep knowledge and understanding of communication styles and learning theory with practical experience from the highest levels of operational hospitality, this session will start by exploring the essential elements of service that combine to build and support customer trust and satisfaction, and how to nurture these skills within your team.
We will then dive into how the understanding of personality styles and applying emotional intelligence ensure you and your team has the ability to proactively approach and diffuse conflict, cements customer loyalty and keeps your staff engaged for the long term.
Finishing with practical, actionable ways to instill skill, confidence, and passion in your team, this is an ideal session for a company of any size or industry looking to build and develop the customer facing side of their business into the driving force it is capable of becoming.

Presented by Katriona Hembury, 35 year luxury hospitality professional and personality style interpersonal communication expert, owner of HemburyGroup, LLC Consulting, Coaching and Training services.

Katriona Hembury, owner of the Hembury Group, has lived in the Roaring Fork Valley since 2000. She has over 30 years of experience in guest services and luxury hospitality operations for properties including The Little Nell, The Residences, and Limelight Hotels. Her roles have touched every aspect of the hospitality industry. In the past seven years, Katriona has focused on learning and development, designing and facilitating a wide range of trainings and operational practices for teams ranging from Aspen Skiing Company ski patrol, lift operations and retail sales divisions to hotel operations and food & beverage.